Felix Sargent

Oakland, CA

Experience

Director of Engineering @ MediaMath
November 2016 - In Progress

  • Managed three teams of engineers supporting our Campaign Management product
  • Lead teams with a philosophy of Servant Leadership, "little a" agile, and fostering a culture of inclusiveness and discourse
  • Oversaw refurbishment of legacy Perl application
  • Orchestrated the migration of legacy Perl monolith to Kubernetes, revamping our testing and deployment environments, and moving to CI/CD
  • Coordinated teams to extract Authentication, Authorization and User services into microservice APIs from a legacy Perl monolith. Project allowed for the rollout of OAuth2, Multi-Factor Authentication, dramatically increasing security and improving UX
  • Managed the Developer Relations team overseeing API documentation, SDK development, customer support and outreach, and API middleware infrastructure

VP of Product @ SeamlessDocs
November 2015 - November 2016

  • Led the product team with a philosophy of servant leadership to encourage discussion, healthy debate, and clear communication
  • Created product strategy and worked with CEO to set the roadmap to replace unreliable legacy systems
  • Re-established trust between engineering and sales teams by creating consistent outcomes and stabilizing the platform, bringing bugs identified per week down by 90%
  • Developed process for the account management team to triage and prioritize customer issues bringing median resolution time down by 80%, and increasing customer NPS scores by 60%
  • Conducted extensive user research with government officials to refine product features and specifications
  • Re-negotiated contractual obligations with customers to reduce commitments, and align engineering roadmap with company direction

Sr. Product Manager: Vault @ Bloomberg
October 2014 - November 2015

  • Product owner for Bloomberg Vault Surveillance, the communications monitoring and auditing tool for the Bloomberg Terminal (MCMP, BVTP)
  • Implemented technology and policies to capture communications to prevent Market Abuse, Insider Trading, Harassment, and Data Loss
  • Coordinated a team working on the latest and greatest technology stack including Scala, Play, Accumulo, & Akka running on a Mesos infrastructure
  • Worked with Compliance and Security Officers to ensure the data integrity of our clients, and the Bloomberg Terminal

Product Manager: Repose, Autoscale @ Rackspace
August 2011 - October 2014

  • Defined the product strategy, roadmap, user stories, KPIs, and priorities
  • Redefined product strategy to focus on external customers
  • Enabled agile development, continuous integration, deployment, and testing
  • Built the office Kegerator
  • Product owner for Repose, the API Middleware Platform. Repose handles Authentication (Openstack Keystone), Security, Rate Limiting, and Content Normalization for nearly all Rackspace APIs
  • Presented Repose, the Openstack API Filter at OpenStack 2014
  • Product owner for Rackspace Autoscale, an API to dynamically scale cloud infrastructure based on monitoring alerts

Projects

Volunteer Work

Chair of the Board @ Center for Election Science
2017 - Current

A non-profit organization dedicated to improving the way vote.

Mentor @ The Product Group
2015 - 2017

Founded the San Francisco Brigade @ Code for America
2013

Education

Economics @ San Francisco State University

  • President, Economics Students Association
  • Treasurer, Pre-Law Society
  • Varsity Intercollegiate Policy Debate Team
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